Downloads
On this page you can find various reports and presentations on the subject of ‘Baggage as a Service’.
Paper “Baggage as a Service - From pilot to scale-up”
The development and introduction of innovative baggage services grows steadily. Whereas a few years ago there were just an few service providers, nowadays there are several, all providing different sorts of solutions outside of the traditional system.
Sometimes the services are offered by airlines, sometimes by third parties and in some cases by airports. Although the introduction grows steadily, there are still a number of major constraints.
Paper “Disruption of baggage: fad or fact?”
This paper, a result of the 2017 round-table discussion, describes the “Vision 2040” on baggage.
Baggage as a Service Workshop 2016
During the 2016 workshop several presentations were held. These are available for download as PDF files. Click the download button and fill in the form to gain access to the presentations. Below is an overview of available presentations.
Report BaaS Workshop 8-9 June 2016
On 8 and 9 June 2016, the “Baggage as a Service” workshop was held in Amsterdam under the auspices of ACI Europe and in cooperation with the PASSME project (see appendix 1) . The workshop was organised by Schiphol Group, Vanderlande and Delft University of Technology.
The focus was on the future of baggage handling from 2040 and beyond.
Nick Gates, SITA
Airports and airlines have worked hard over the last 10 years to improve baggage processing at airports. Robots come in different shapes and sizes – robots may be seen during the check-in / bag drop process to assist passengers.
Baggage tracking must evolve to enable cost effective tracking of bags for IATA Resolution 753. IATA Resolution 753 will create a lot of new information to be exchanged between industry partners.
Houman Goudarzi, IATA
Baggage management is rapidly evolving, with new processes being continuously introduced. The current messaging standards, which have been in place since 1985, do not provide an easy way to support baggage system integration and innovation.
Baggage message failure or rejection are major causes of baggage mishandling, impacting customer service, and extra cost upon the industry.
Michel Boerrigter, Calendar 42
Real innovation only takes place when there is an open and transparent information chain.
And of course: “Always carry a towel!”
Federico Bonaudi, ACI Europe
Results of the workshop: setting a baggage innovation agenda and action plan for both ACI and the aviation industry.
Bart Mos, Amsterdam Airport Schiphol
Hold baggage and aviation security.
Vincent Kwaks, Vanderlande
The future passenger and baggage journey.